Q.#1)  How often should a piano be tuned?

A.#1) A typical home piano should be tuned twice a year. A piano located in a church or school may get more use and abuse requiring more frequent tuning. Pianos used for performances, concerts or recording should be tuned before each session. 

Q.#2)  Why do pianos go out of tune?

A.#2) There a several factors which cause a piano to go out of tune. First and foremost, is the weather. Specifically, changes in temperature and humidity cause the wood in your piano to shrink and swell resulting in it going out of tune. For this reason, pianos will typically go sharp in the summer and flat in the winter. Second, normal wear and tear from playing can cause a piano to go slightly out. Third, there may be structural problems like a bad pin block resulting in loose tuning pins. This can cause your piano to go way out of tune and fast! If your tuner mentions these problems, ask him or her – they usually delight in sharing the knowledge of your piano. They want you to understand what is happening.

Q.#3)  What is the biggest threat to my piano?

A.#3)  The biggest threat to most pianos is exposure to extreme moisture and dryness.  This can negatively affect tuning stability, playability, and greatly decrease life expectancy of your instrument.  For this reason, pianos should not be placed on top of air vents, near fireplaces/wood stoves, or in direct sunlight.  The best thing is to create a stable climate for your piano with relative humidity right around 45%.  If a piano is located in an area where the climate cannot be controlled, ask your technician about having a Piano Life Saver System installed.  This is a piano humidity control system designed to protect against fluctuating humidity levels inside your piano.

Q.#4)  What else is there to piano maintenance aside from regular tuning?

A.#4) There is more to piano maintenance than just tuning. All pianos from time to time will need action regulation, voicing and cleaning. If your piano has a climate control system, it will require attention. Adding water, pad treatment and pad replacement will extend the effectiveness and life of your system. It is protecting your piano,make sure it can do its' job efficiently.

Q.#5) What is action regulation?

A.#5) Action regulation is a detailed and time consuming process of restoring the thousands of action parts back to their factory specifications. With normal wear and tear, the individual action parts will become loose, worn and misaligned. Wood parts can warp and felts will wear. Springs become weak and hammers and keys uneven. You may experience lots of squeaking/ clicking sounds and the keyboard feels uneven to the touch. Some keys may be hard to depress and other notes won’t sound at all. This can be very frustrating and make it impossible to play with expression and dynamics. It’s time to regulate your piano! With the piano regulated properly, now you can concentrate on making music rather than on which 'problem' notes to avoid.

Q.#6) What is voicing?

A.#6) Voicing a piano is when the technician works with the hammer felts to alter the tone. A piano maybe loud, tinny, brittle, soft, dull, dark ect… By cleaning, re-shaping, needling and sometimes applying hammer hardening or softening solution, a pianos tone can be changed (to a degree) to suit the individual taste of a player. Often a few notes on the piano will stand out as louder than others or a section of the keyboard will sound a little dull. Through careful voicing a technician can even out the tone across the keyboard giving it a more consistent sound. Before a serious attempt can be made at voicing, the piano must be well regulated and perfectly tuned.